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Many ITSPs and VoIP service providers ask the question “How can I offer Brandable Web Portals to my Customers?” Cutting-edge VoIP services today can be offered with online user interfaces, enabling your customers to perform certain self-service functions. If you customers can take care of themselves, it means you don’t have to and this frees... Read More »
One fast-growing opportunity for VoIP service providers today is video calling. Now more than ever, this capability can help you win and retain attractive business customers. Two popular ways to provide video calling: 1. Mobile Softphone App Many end users are already comfortable using their smartphone for video calls. A brandable mobile softphone application that... Read More »
As businesses all over the world look for ways to work remotely, Conferencing services have never been more important. To offer Conferencing services, you need a cloud-based VoIP platform that offers the features, reliability, and global reach that your customers can rely on. Important features for an Audio-Conferencing Service: Your own Brand and Pricing Moderated... Read More »
The opportunity for selling flexible, adaptable business communications services has never been better. Businesses of all sizes are looking for solutions that not only let them work-from-home, but work from anywhere. This includes voice, video, fax, messaging, and the ability to make rapid changes when unexpected circumstances arise. To capitalize on this opportunity, your VoIP... Read More »
VoIP service providers have many advantages over legacy telecom providers. One timely advantage is the instant ability to offer Work-at-Home services to your business customers when they need, quickly and cost-effectively. Let’s take a close look… 1. Flexible Call Routing VoIP enables you to easily re-route calls to another business location, or to employees’ homes.... Read More »
ISPs, WISPs, and other technology providers are all asking the same question: How can I offer voice services? Many different types of providers offer internet access, IT services, cloud storage — even copier machines and office equipment leasing. These providers can easily leverage their existing relationship with customers by also adding voice services to their... Read More »
Your most demanding customers may require options for multiple end-point devices to make and receive VoIP calls. If you offer Hosted PBX services, how can you provide the flexibility your customers demand for virtually any device, any time? Offering a Desktop Softphone can be the perfect complement to the other VoIP services you provide. Desktop... Read More »
eSIM is a cutting-edge way to use the power of the Cloud to offer brandable MVNO services for global roaming. eSIM offers significant growth opportunities for both new and existing MVNO providers. How does eSIM work? With eSIM, end users no longer need to insert a physical SIM card into their mobile device. Instead, they... Read More »
One of the most important parts of running your VoIP business is finding the right price to charge your customers. This often means giving customers the pricing options they need, and having the required flexibility for your billing system to deliver the options you need. Some important questions to ask: What prices should I charge... Read More »
The FCC will soon begin enforcing new mandates signed into law for 911 calls made from multi-line telephone systems (MLTS) such as those in office buildings and hotels. Known as “Kari’s Law” it requires service providers in the US to enable end users to call 911 without needing to dial a prefix for an outside... Read More »