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Telinta was again invited to speak at ITEXPO, one of the world’s foremost Internet Telephony industry events. This year, Telinta will lead an important session entitled “Cutting Edge Cloud-based Solutions for VoIP Service Providers.” This panel discussion will address key challenges VoIP service providers face and cutting-edge solutions to help them build a successful VoIP... Read More »
How can SMS help your VoIP business? This fast-growing type of messaging is rapidly becoming a way of life for both your business customers and consumers. Telinta recently teamed up with TextBetterTM so that our customers can easily SMS-enable any DID in the USA, from any DID provider, without porting the number. TextBetter’s white label... Read More »
The global industry for Voice over IP is one of the most interesting technology markets for industry analysts. A recent forecast shows that the worldwide VoIP market will continue to show strong growth in 2019 and beyond. Market Research Future has recently published a study with insights for the Internet Telephony market over the next... Read More »
When shopping for hosted softswitch solutions, VoIP service providers often ask the question, “Am I locked into a contract?” Some providers may seek to lock in customers for a year (or more!) when selling their switching and billing solutions. They may even promise things before the sale is made which are not guaranteed in writing. ... Read More »
Commissions are an important part of your business as a way to motivate your sales channel. Your employees, distributors, resellers and other stakeholders can earn a percentage of your sales as an incentive to help your business grow. Mobile Top-Up commissions are especially important, since the nature of that service often involves many retailers who... Read More »
Need to accept credit card payments for your VoIP business? As your customers become more and more reliant on credit cards and other forms of electronic payment, this can be a vital part of your business. We often hear the question “How do I accept credit card payments?” First, you will need a secure and... Read More »
Winning lucrative business customers is attractive for any provider of Hosted PBX and other VoIP services. This often begins with the question “How do I provision IP phones?” Automatic provisioning uses the power of cloud-based technology to help your VoIP business. Without this automation, each and every IP phone may need to be manually provisioning... Read More »
What is WebRTC? Web Real-Time Communication (WebRTC) is an attractive growth opportunity for VoIP service providers to offer calling directly from the end user’s web browser, without needing a phone. WebRTC starts with a web-based softphone. Calls can be placed peer-to-peer, as well as both “to and from” the PSTN. As long as the browser... Read More »
Need your own smartphone app to offer Mobile VoIP to your customers? Mobile VoIP is a fast-growing opportunity, whether you are adding mobile calling to your existing VoIP business, or starting something completely new. Both consumers and businesses are increasingly more dependent on their smartphones and more accustomed to “Over the Top” (OTT) VoIP calling. ... Read More »
VoIP service providers need to know how their business is performing – not just at the end of the day or the end of the month – but right now. What are some key performance indicators (KPIs) for VoIP traffic? Average Length of Calls (ALOC): your average call duration in minutes. Average Success Rate (ASR): ... Read More »