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A popular question asked by VoIP service providers is “How can I use PayPal?” Whether your VoIP business is new and just getting started, or already well-established, it is important to choose the types of payment options that will attract and retain your customers. PayPal is an industry-leading payment option which has grown steadily in... Read More »
Telinta will exhibit at ITEXPO again this year, to be held February 14-16 in Fort Lauderdale, Florida. Launched 18 years ago, ITEXPO has been a premier VoIP industry event where thousands of professionals from VoIP service providers, executives, entrepreneurs and new business owners, developers, and others all gather to learn in conference sessions and conduct... Read More »
When selecting your Switching and Billing provider, one of the most important factors to consider is the Technical Support you will receive. Some questions to consider: Does your provider even offer Technical Support? If so, is support available whenever you need it, or only during certain hours within a far-away time zone? Is the level... Read More »
Voice over IP has many benefits, however (as its name points out) VoIP is primarily designed for voice services (and not fax). While Hosted PBX, Business and Residential calling, and other voice services are well-suited for VoIP, handling faxes is often a challenge for VoIP service providers. Telinta has solved this problem by partnering with... Read More »
“What do I need to start a VoIP business?” Telinta often hears this question from prospective new customers who find us online, visit us at trade shows, or find us through referrals. 1. Focus When you first get started, focusing on one or two VoIP services may be prudent. After your business grows over time,... Read More »
A recent market study reported that the future for Voice over IP service providers continues to look bright! The report, entitled VoIP for 2018 and Beyond, stated: “VoIP market forecasts for 2018 put global revenues for VoIP systems and services in excess of $76 billion. VoIP technology is gaining in momentum as new technology developments,... Read More »
Call Recording is an important technology for many VoIP service providers and their resellers. Some end users, both businesses and consumers, want the ability to record calls. For example, business customers shopping for a Hosted PBX provider might require the ability to record calls to/from specific extensions for quality control, training purposes or regulatory compliance.... Read More »
VoIP Termination is a vital part of your Voice over IP service provider businesses. It impacts both the cost and the quality of providing VoIP services to your customers. VoIP Termination is required in order to provide services such as Hosted PBX, Mobile calling to the PSTN from a smartphone app, Calling Card and Pinless,... Read More »
VoIP service providers tell us that they prefer simple, volume-based pricing when choosing a Hosted Softswitch solution. Rather than paying per port or per license, or dealing with unpredictable hidden charges, many VoIP services providers prefer straight-forward no-nonsense costs, enabling them to forecast their profits over time. Here’s a few reasons why: 1. Scalability With... Read More »
When choosing a VoIP switching and billing solution, reliability is key. End users shopping for Hosted PBX, SIP Trunks, Mobile VoIP, Business and Residential services (or any VoIP service) might sign up with a provider because of price savings — but it is reliability that makes them stay with that provider for the long-term. The... Read More »