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According to a study by Future Markets Insights (FMI), a leading industry analysis firm, several important trends will shape the growth of the global VoIP market. Key insights include: Business and Consumer Growth: FMI cited a continued focus on VoIP solutions that enable service providers to serve both business and consumer end users. “This has... Read More »
Over the years, Telinta has been invited to participate in the VoIP industry’s biggest and best events. 2017 is no exception… Telinta will once again take part in International Telecoms Week (ITW) May 14-17, 2017 at the Hyatt Regency and Swissôtel in Chicago. Founded in 2008, ITW is one of the foremost industry events bringing... Read More »
Perhaps the most important question we hear is “How do I start my own VoIP business?” One question usually leads to another… What type of VoIP services should I offer? You can offer many VoIP services, all under your own brand. The first step will be to determine what type of customer you want to... Read More »
Voicemail-to-text transcription enables your end users to “read” their voicemail, without having to listen to an audio recording. When a caller leaves a voicemail message for one of your end users, that message is stored in digital form which can be automatically transcribed into text. The text can then be delivered to your end user... Read More »
As a leader in the VoIP industry, Telinta is often invited to comment on technology trends. Telinta’s CEO, Alex Ferdman, was asked by Technology Marketing Corporation to provide his insights on several important topics. This discussion was then published as an educational resource for the VoIP community prior to the 2017 ITEXPO event held in... Read More »
Telinta has been invited to lead an industry discussion for mobile service providers at the upcoming ITEXPO in Fort Lauderdale, Florida. The event will include executives from leading technology firms which provide solutions to both new and established mobile businesses. Entitled “Cutting-edge Technology to Overcome Mobile Challenges” the session will discuss important trends which enable... Read More »
A recent article in VoIP News entitled “Phone Lines Not Working? Have No Fear, VoIP Is Here” explained the growing need for the flexibility that VoIP can provide to help your customers plan for Business Continuity in emergency situations. Unlike rigid legacy phone solutions, Telinta customers can offer highly flexible cloud-based VoIP services to attract... Read More »
Each year, Telinta participates in ITEXPO, one of the VoIP industry’s premier events. In the main exhibit hall, Telinta will demonstrate our TeliCore softswitch platform, showing VoIP service providers how they can benefit from our cloud-based switching and billing solutions, answering questions about the VoIP industry, and more. Telinta will also demonstrate our award-winning TeliSIM MVNO solution, which... Read More »
A recent article in Omni-Channel Customer Engagement cited an important trend in the value of self-service which can be of interest to VoIP service providers. Based on customer survey results, Omni-Channel explains how VoIP businesses can grow, while containing costs. “For starters, they can do what customers expect of them when it comes to self-service:... Read More »
According to Entrepreneur Magazine, as part of their Growth Strategy resources for new business owners, Training is of utmost importance for any business, new or old. “In today’s economy, if your business isn’t learning, then you’re going to fall behind. And a business learns as its people learn. Your employees are the ones that produce,... Read More »