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A recent article in Omni-Channel Customer Engagement cited an important trend in the value of self-service which can be of interest to VoIP service providers. Based on customer survey results, Omni-Channel explains how VoIP businesses can grow, while containing costs. “For starters, they can do what customers expect of them when it comes to self-service:... Read More »
According to Entrepreneur Magazine, as part of their Growth Strategy resources for new business owners, Training is of utmost importance for any business, new or old. “In today’s economy, if your business isn’t learning, then you’re going to fall behind. And a business learns as its people learn. Your employees are the ones that produce,... Read More »
Bilateral Traffic Exchange agreements? What are they, and why are they important for your Wholesale VoIP Termination business? Today’s market place for VoIP Termination is a mosaic of hundreds of providers, often working together with other providers to broaden their own global reach. Bilateral Traffic Exchange agreements occur when providers both buy and sell minutes to... Read More »
Telinta has built an impressive ecosystem of partners to help our customers find providers of DIDs, VoIP Termination and other services. Magic Telecom (which was recently added to our list of DIDs partners) has announced a special promotion for Telinta customers. Magic Telecom has offered Telinta customers up to 10 free DIDs for the USA... Read More »
Over the years, Telinta has custom developed Auto-Provisioning profiles to streamline the provisioning of IP phones. Since IP phone devices from various manufacturers around the world can vary greatly, provisioning can be a challenge if manual configuration is required. To complement our Auto-Provisioning profiles, Telinta has introduced its new Auto-Provisioning Helper Tool to simplify provisioning... Read More »
A recent article in Internet Telephony Magazine asks the question, “Why Aren’t You Using Video?” The article explained some of the important benefits of video calling from which VoIP service providers could profit. If your VoIP business does not offer video, perhaps the real question is, “Why not?” “In short, it’s easier, better, and... Read More »
A recent report in VoIP News cited several key advantages that VoIP service providers can use to win customers. According to the report, “this technology could help your business take its growth to the next level.” Let’s take a closer look… New Ways to Communicate The report explains that conferencing and video calling... Read More »
As part of its growing library of free white papers for VoIP service providers, Telinta recently launched a new publication entitled “Opportunities to Profit from Mobile VoIP.” This publication is an excellent resource for you and your resellers to get started with profitable Mobile VoIP services, taking advantage of the growing trend for mobility. Mobile... Read More »
A recent article in VoIP News cited the growing concern over “what happens when your VoIP solution provider disappears?” This is a valid question for many VoIP business owners, who entrust their livelihood into the hands of a switching provider. The article pointed out: “The last thing you want is to lose critical communication applications... Read More »
VTech IP Phones Provisioning from TeliCoreTM In May, Telinta announced a partnership with VTech, a leading manufacturer of IP phones, enabling Telinta customers to automate the provisioning of any number of VTech IP phones. Telinta developed Auto-Provisioning profiles for VTech’s award-winning ErisTerminal® phones, including the VSP725 and VSP735 SIP Desksets, VSP600/601 SIP DECT Base Station and... Read More »