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Telinta often hears the question, “How can I offer Hosted PBX without my users needing IP phones or ATAs?” Most Hosted PBX (also called Cloud PBX) requires IP phones that use the digital protocol offered by Voice over IP. Analog Telephone Adaptors (ATAs) are devices which convert analog to digital IP (and vice versa) enabling... Read More »
Hosted PBX is a key part of your business customer’s operations. It links their business to their employees, customers, suppliers, partners, and everyone involved. But Hosted PBX can do more for your business customers than provide voice and video calling. It can also help provide secure access by controlling Door Entry Units. Offering innovative value-added... Read More »
In business, timing is everything. The right business idea at the wrong time can spell failure. But getting it right makes success easier than ever! And that’s what we have today with offering VoIP services. What are some global trends to look for in planning your VoIP business? International Calling is Growing International traffic (both... Read More »
Auto-Attendants, also called a Virtual Receptionist, are an important part of any ITSP’s business telephony offer. Even if your customers are not familiar with the term “Auto-Attendant” they surely are familiar with the ever-popular “press 1 for sales” feature used by so many businesses. Your business customers need the ability to efficiently route calls to... Read More »
Business customers are one important key to success for VoIP service providers. But how can your ITSP business win and retain lucrative business users? Service Portfolio: Business customers want what they want, and their needs may change over time. If you do not offer what they seek, then your business will suffer. A gap in... Read More »
As you build your VoIP service provider business, how can you boost your profits? 1. Premium Services Once you define your VoIP offers, you can provide your users with a variety of options that they can add at an additional cost. Examples include Mobile and Desktop Softphones, additional PBX features, voicemail transcription, voicemail-to-email, fax-to-email, international... Read More »
Building up your VoIP business to succeed for the long term is no small accomplishment. Once you get it running, how can you optimize your VoIP business? How can you pick and choose the solutions and capabilities you need? How can you fine-tune your business to increase your profits and delight your customers? Telinta and... Read More »
Business today is more global than ever. Whether your VoIP business operates locally or internationally, you need the resources to support user demands. Even if you focus your own sales efforts locally, your customers may need to work across borders, travel the globe, call internationally, have remote offices in multiple continents, and even just vacation... Read More »
Your VoIP service provider business depends on many products and services all working together to form a cohesive offer for your customers. At the heart of this is your softswitch solution, which provides the intelligence and the integration that links all this together. Like many aspects of VoIP, your switching costs can vary according to... Read More »
VoIP providers realize that their ITSP business needs flexible payment options in order to satisfy its customers. This includes online payments with credit cards, debit cards, and of course, with PayPal. PayPal is an internationally-trusted payment leader that can bring credibility to your VoIP business. But how can users make payments to you, even if... Read More »