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Your VoIP service provider business depends on many products and services all working together to form a cohesive offer for your customers. At the heart of this is your softswitch solution, which provides the intelligence and the integration that links all this together. Like many aspects of VoIP, your switching costs can vary according to... Read More »
VoIP providers realize that their ITSP business needs flexible payment options in order to satisfy its customers. This includes online payments with credit cards, debit cards, and of course, with PayPal. PayPal is an internationally-trusted payment leader that can bring credibility to your VoIP business. But how can users make payments to you, even if... Read More »
Since 2002, Telinta has built a robust ecosystem of industry-leading partners, bringing VoIP service providers the products and services they need to succeed. Telinta has teamed up with TransNexus to present an educational webinar to help customers comply with their regulatory requirements for robocall mitigation. Since 2021, solutions from TransNexus have been integrated with Telinta’s... Read More »
One very attractive way to grow your VoIP business is to have Resellers, which are smaller service providers who purchase services from your business to resell to their own customers. Providing brandable softphones to your Resellers can help their business to succeed, thus helping yours to grow too. Softphones enable your Resellers to participate in... Read More »
Managing the day-to-day operations of a busy business office is no easy task, especially when employee phone calls are involved. What is an Operator Panel? An Operator Panel is a unique tool added to a softphone which enables a receptionist to see which team members are busy on a call. As long as those team... Read More »
Telinta’s ecosystem of world-class partners enables Telinta customers to easily find the complementary products and services they need to grow their VoIP business. Telinta and Skyetel have teamed up to offer an educational webinar for VoIP service providers. This 60-minutes session will discuss Skyetel’s high-quality A-Z VoIP Termination, DIDs, and other services which can be... Read More »
When choosing a switching and billing provider, one key attribute to look for is industry recognition. The VoIP industry often acknowledges those few players who really stand out from the rest. Question to ask: How is your provider thought of within the industry? Do they regularly participate in industry events? How long have they been... Read More »
According to a recent study by noted industry analysts Global Markets Insights, the worldwide market for VoIP has surpassed US$40 billion and is predicted to continue growing on average of 10% CAGR through the next decade, reaching US$100 billion in 2032. The firm stated: “The growing popularity of hosted VoIP solutions has also fostered voice... Read More »
The phrase “what you see is what you get” might be a good fit for your VoIP service provider business. Unlike a physical product, voice telephony is an intangible service, but the web-based portals you provide to your customers and resellers are something they can see with their own eyes. Why are portals important? These... Read More »
One of the fastest growing facets of the communications industry is providing the ability for user to message one another. Whether short text messages, photos, audio and video – including messaging as part of your service offer can help you to win customers. Messaging allows your users to communicate in short bursts, such as a... Read More »