Telecom Companies on Six Continents, from Startups to Global Wholesale Carriers, Profit from Telinta’s Services Tailored to Each Company’s Size, Business Model and Service Menu.
When the founders of Telinta, Inc. set out to create a VoIP infrastructure flexible enough to drive the service offerings of dozens of telecoms in every corner of the world, they knew their core management platform would have to be uniquely powerful. Their choice was PortaOne’s PortaSwitch.
“Very few manufacturers make a billing and customer management platform that allows for unique customization,” said Alex Ferdman, CEO of Telinta. “PortaSwitch enables us to tailor to our telecom customers’ needs, yet still retain the upgrades and support PortaOne provides.” Since 2002, Telinta has offered a complete turnkey billing, switching, and customer management platform on a Software as a Service (SaaS) basis to large and small telecommunications companies around the world. The privately owned company is headquartered in Springfield, New Jersey, with overseas offices in Switzerland and Ukraine. Today, Telinta is the world’s largest hosted PortaSwitch installation, serving a customer base that ranges from telecom startups to VoIP wholesalers, call shop operators, softswitch resellers, and many large business and residential VoIP service providers.
“PortaSwitch has a number of capabilities that made it perfect for our needs,” said Ferdman. “In addition to its full source code, PortaSwitch can be partitioned independently. This allows our customers to run separate and distinct businesses with their own VoIP terminating vendors, routing and billing rules, logos and portals.” PortaSwitch, a Class 5-level product, is able to handle the full range of call control and billing functions of a diversified digital services company, from billing and provisioning to advanced call features, monitoring and reporting. The comprehensive product consists of a real-time billing system, class 4/5 SIP softswitch, and application servers that deliver converged VoIP billing and provisioning, SIP call control, unified messaging, IP Centrex and hosted IP PBX, callback management, IVRs, conferencing and more.
With PortaSwitch as its core VoIP management infrastructure, Telinta is able to customize its service environment as needed to meet the needs of individual telecoms. Over the years, Telinta has developed various plug-ins and internal tools to support these features. Examples include H.323-to-SIP translation; customized online signup; PayPal, Liberty Reserve and CacheU payment systems; workarounds for non-compliant third-party devices; customized reports and IP phone profiles; Ajax APIs; live call monitoring of customer and vendor ASR, ALOC, Cost and revenue; advanced branded call shop interfaces; personalized domain name and SSL certificate management; custom IVRs; and more.
Telinta’s customers view Telinta as their source for not only private-label, customized telephony services, but also for virtually unlimited capacity. Customers pay only for the resources they use, no matter how great or small — and as they grow, Telinta remains one step ahead of their needs through its PortaSwitch-powered system.
“Our clients are able to concentrate on rapidly building their business, all without worrying about capacity limitations or switch uptime,” Ferdman said. “With PortaSwitch as our key platform, we have been able to build and establish a track record of helping telecoms achieve profit, regardless of the state of the worldwide economy.” To learn more about the PortaSwitch software platform, log on to www.portaone.com.
About PortaOne: Based in Canada, PortaOne is a leading global vendor of carrier grade software for modern telecommunication service providers. The company enables service providers and carriers to run a broad line of telecommunication services with a single software package, and offers a complete product consisting of fully converged VoIP billing and provisioning platform, class 4 and 5 SIP softswitch to support hosted IPPBX or IPCentrex services, unified messaging, IVR, conferencing applications, callbacks and more. The company’s products are a fundamental part of the business infrastructure at over 330 service provider locations worldwide. To learn more, visit www.portaone.com.