Running a successful VoIP business means offering portals and IVR in the languages your customers prefer.
Customers with calling needs that span across borders are often the most lucrative, such as companies doing business internationally, or consumers calling loved ones in foreign countries. Offering the right tools in the right languages is key to your success.
Questions to ask:
- Can you offer Auto-Attendants and other interactive voice prompts in the languages you need?
- Can you offer user interfaces, such as self-care portals, in the languages you need?
- Can you offer these things in multiple languages based on customer needs?
How can your VoIP business best serve customers in the language they prefer?
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Telinta offers a wide range of cloud-based tools to help your VoIP business operate in any language needed. Since 2002, we have served VoIP providers on every continent, enabling them to do business in many languages.
Our brandable portals enable you to provide intuitive interfaces to your users in a variety of languages, as many as you need.
End User Self-Care Portals
Our end user self-care portal is available in over a dozen different languages and language variants. These portals enable your users to manage their account, enter payment details, set up extensions, forward calls, set up business hours, access brandable softphones, WebRTC, and more.
Reseller Portals
Does your business have Resellers? Telinta offers highly-customizable Reseller portals in over two dozen languages and language variants. These portals enable your Resellers to run their own VoIP business with their own brand, purchasing services directly from you.
Need a portal in a language we do not yet support? We’d be happy to create it for you.
Recorded Voice Prompts
Telinta offers an impressive library of recorded IVR voice prompts in over a dozen languages for Auto-Attendants, voicemail, and other capabilities. Need something unique? You can easily record and upload your own prompts, and then download them later whenever you need.
In addition to Telinta’s own impressive capabilities to help you do business in multiple languages, we are integrated with Google Cloud for highly-economical Voicemail Transcription in over 125 languages.
All of this works together to provide Telinta customers a full portfolio of white label VoIP solutions for popular services such as Hosted PBX, SIP Trunks, Mobile VoIP, Business and Residential telephony.
Need help? Telinta customers receive comprehensive training and 24×7 technical support.
Want to learn more? Contact us today.