- Unique Hosted PBX Solution includes Online Sign-Up with Self-Service Portals.
- Three integrated AI providers offer streamlined call handling and impressive AI capabilities.
Springfield, NJ (July 2, 2026) Telinta, a global leader in white label cloud-based softswitch and billing solutions for telecom service providers, has introduced Virtual Office AI enhancing Telinta’s unique Hosted PBX for small and home-based businesses with integrated Artificial Intelligence capabilities from industry-leading providers.
Using Telinta’s cloud-based TeliCoreTM platform, telecom service providers can offer brandable Hosted PBX with online sign-up, plus a unique self-service portal enabling end users to customize their own VoIP solution, including integrated AI capabilities.
Unlike traditional Hosted PBX for “physical offices” with hard-wired IP phones on each desk, Telinta’s Virtual Office solution is designed to meet the unique needs of small and home-based businesses, and businesses with employees on the road. The solution can be used with or without IP phones, and can route calls to existing analog phone lines, mobile phones, or to any of Telinta’s brandable softphones for Android, Apple iOS, plus Windows and Mac computers.
With online sign-up and self-service portals, without installers or truck rolls needed, Virtual Office AI transforms Hosted PBX from a local marketplace to a global opportunity for service providers. Telinta customers can offer brandable Hosted PBX with cutting-edge AI across town, across the country, or around the world.
AI provider integrations include ElevenLabs, Vapi, and Vida. Popular AI capabilities include options such as:
- Handle after-hours calls (or “any hour” calls) by sending an SMS with a web link to the proper information: shop online, check billing, make payments, apply for jobs, and more.
- Collect key details such as the caller’s name, contact info, and other information.
- Generate a concise written summary of the conversation.
- Notify the business owner by email and SMS with call info.
- Provide pricing, take orders. and even remember each caller’s previous orders.
- Schedule appointments via Google Calendar.
- End user business customers populate a KnowledgeBase that helps train the AI with what to say, and how to answer questions.
Leveraging the power of AI, telecom service providers can help small businesses to perform many functions with or without live employees to help control costs and manage growth.
With Telinta’s flexible billing, AI capabilities can be bundled into existing offers, or as add-on “premium services” for an extra fee that brings additional revenue to the telecom provider. Telinta customers are in complete control of their pricing, their brand, and their selection of carriers.
Virtual Office enables users to select their own phone numbers and toll-free numbers, configure PBX extensions, configure call queues, record personalized greetings, manage faxes and conference calls, and more.
“Telinta understands that our customers need to offer the ease and convenience of self-service Hosted PBX in order to win attractive high-growth small business users,” explained Alex Ferdman, Telinta’s CEO. “Virtual Office AI takes this one step further by integrating artificial intelligence from leading providers into our world-class TeliCore softswitch and billing platform.”
Telinta provides comprehensive training to help customers get started with our cloud-based white label solutions, plus 24×7 technical support every day of the year.
Virtual Office AI is part of Telinta’s robust portfolio of brandable solutions for telecom service providers, ITSPs, and MSPs. Please visit our Virtual Office Solutions page for details.
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About Telinta:
Founded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers around the globe. Telinta’s full portfolio of white label carrier-grade solutions is highly customizable for VoIP service providers and their resellers. This includes Hosted PBX, SIP Trunking, Unified Communications, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, Wholesale VoIP, and other hosted solutions.
Media Contact:
Anthony Stiso
Vice President of Marketing and Sales
Telinta, Inc.
+1 973-467-3364 (menu option 1)