- Integration with three leading AI providers enables Telinta customers to choose which provider best meets their needs for cost, quality, and features.
- The AI Marketplace is part of Telinta’s comprehensive ecosystem of complementary products and services that can benefit Telinta customers.
Springfield, NJ (September 23, 2026) Telinta, Inc., a global leader in cloud-based VoIP switching and billing solutions for telecom service providers, today announced its AI Marketplace. This competitive marketplace gives Telinta customers access to three industry-leading AI providers: ElevenLabs, Vapi, Vida AI, and Vida Global.
Using one or more of Telinta’s integrated AI providers, Telinta customers can easily offer agentic AI-enabled telecom services, including Hosted PBX and other business telephony. AI capabilities that Telinta customers can offer include:
- AI Agents can provide pricing, schedule appointments, take orders and even remember previous orders from that caller.
- End users populate a KnowledgeBase to train the AI with what to say, and how to answer questions.
- Handle after-hours calls (or any hour calls) by sending an SMS with a web link to the proper information: links to place orders, check billing, make payments, apply for jobs, and more.
- Collect key details such as the caller’s name, contact info, and more.
- Generate a concise written summary of the conversation.
- Notify the business owner by email and SMS with call info.
“End user businesses become more demanding for cutting-edge telecom services, and Telinta provides our customers with the cloud-based tools they need to win,” said Alex Ferdman, CEO of Telinta. “Telinta’s competitive AI Marketplace enables telecom service providers the ability to choose among integrated AI providers, selecting the provider that best meets their needs for quality and capabilities, as well as cost.”
Telinta’s TeliCoreTM softswitch and billing platform brings together an impressive ecosystem of industry-leading providers which offer products and services that can benefit telecom service providers. This includes providers of DIDs, VoIP Termination, STIR/SHAKEN Robocall Mitigation, Taxation, CRM, Storage for Call Recordings, and more. TeliCore is the largest platform of its type anywhere in the world.
Telecom providers use Telinta’s white label solutions to offer popular VoIP services such as Hosted PBX, UCaaS, VoIP calling via brandable softphones for Android, Apple iOS, Windows, Mac, and Linux devices, payment processing, and more.
Telinta’s real-time billing enables customers to use their own prices, easily adding any recurring and non-recurring charges for premium services they offer (such as AI) for additional revenue.
Access to Telinta’s AI Marketplace is included in the company’s standard service, and is available at no additional charge.
Serving customers worldwide, Telinta provides 24/7 technical support every day of the year, plus comprehensive training to help new customers get started.
About Telinta
Founded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for telecom service providers around the globe. Telinta’s full portfolio of white label solutions is highly customizable for ITSPs and their resellers. Telinta’s carrier grade solutions include Hosted PBX, UCaaS, SIP Trunking, Business and Residential VoIP, calling from Mobile and Desktop softphones, WebRTC, and other VoIP services. Please visit us at www.telinta.com for more information.
Media Contact:
Anthony Stiso
Vice President of Marketing and Sales
Telinta, Inc.
+1 973 467 3364 (menu option 1)