Every industry can have the opportunity to add exciting capabilities from Artificial Intelligence. Telecom is no exception. But AI can be a challenge for ITSPs to provide, without the proper integrations and technical expertise. Your end users seek ways to…
VoIP providers may need to perform an annual recertification with the FCC’s Robocall Mitigation Database (RMD) if the handle calls to/from the USA. Even if your business is based outside the USA, you should consider learning more about these requirements.…
Fort Lauderdale, FL (February 11, 2026) Telinta, a global leader in white label cloud-based softswitch and billing solutions, has integrated Zoho’s CRM and Zoho WorkDrive solutions into its cloud-based TeliCoreTM platform. This integration better serves VoIP service providers by offering…
If you choose to deploy your own infrastructure, offering Voice over IP services requires an extensive array of hardware and software. In addition, key processes like monitoring and maintaining security are important. Network connectivity? Redundancy? Choosing to deploy your own…
Billing is one of the most important aspects of a successful VoIP business. It touches your customer each and every month, or with each and every purchase. While important, billing can be a major source of expense if not handled…
Fort Lauderdale, FL (January 21, 2026) Telinta was again invited to participate in ITEXPO as an exhibitor, showcasing the company’s hosted white label solutions for VoIP service providers on February 11-12, 2026. This prestigious VoIP industry event gathers thousands of…
The global VoIP market is headed for continued growth in 2026 and beyond according to a study published by Fortune Business Insights on December 15, 2025. This impressive business opportunity continues to shine, as end users worldwide opt for the…
Interactive Voice Response (IVR) is an important aspect of your successful VoIP business. This popular form of automation is becoming not just accepted by end users, but expected as an industry standard. A challenge for VoIP providers is customizing your…
The advantages of using a cloud-based softswitch for your VoIP business are clear. A hosted solution means you do not need to buy, deploy, and maintain your own hardware and software. However, not all cloud-based switch providers are the same.…
In any business, profits grow when happy customers make referrals to others. You benefit when your VoIP users recommend your ITSP business to their friends, family, and colleagues. Referrals can come in many forms, whether via face-to-face conversations or in…
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