International traffic is an important source of revenue for many telecom businesses. Customers who frequently call across borders are naturally attracted to the economy and flexibility of VoIP compared to high-cost incumbent telecom providers. Likewise, consumers who call home to friends and family in other countries are good prospects too.
In order to win and retain attractive international callers, what tools does your telecom business need?
Perhaps the most important aspect of serving international customers is using their preferred language in the place where the outbound call actually takes place: the phone interface itself.
But how can telecom businesses provide multi-language interfaces for the customers?
Telinta offers a family of brandable softphones which your customers can use in multiple languages.
Our brandable Desktop Softphone for Windows and Mac, as well as our web-based WebRTC softphone solution enable your end users to select their choice of language.
English, Spanish, Portuguese, French, Ukrainian? No problem. Need additional languages? Telinta can add whatever language you need to help your business succeed.
Our Mobile Softphone also enables your end users to select languages, and can even automatically detect the default language of the user’s Android and Apple iOS device, both phones and tablets. Users can download the app for free from the App Stores.
Telinta gives you the tools you need to win international callers and do business in the markets you need. We offer multi-language self-care portals, IVR greetings and prompts, and Telinta enables you to do business in any currency you need, as many as you need.
Our brandable softphone solutions can add your logo, a clickable URL, promotional messages, details about your company, and more. Softphones can be offered as a stand-alone service, or as a complement to your Hosted PBX service and other business telecom, instantly creating mobile extensions and work-from-anywhere capabilities for your customers.
Telinta leads the industry in 24/7 technical support, every day of the year. We offer comprehensive training to help you get started with our cloud-based TeliCoreTM softswitch and billing platform.
Want to learn more? Contact us today.