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Your telecom business needs the right cutting-edge features to help you compete.

Sophisticated AI is one way to gain an advantage in the market.  If your softswitch provider does not offer you a choice of AI providers, this could hurt your business.

Here’s three reasons why:

1. Customer Needs Differ
   Banks, factories, offices, doctors, restaurants, mechanics – your customers are not all the same.  New customers you meet tomorrow may have very different AI needs than ones you signed up yesterday.  Having a choice of AI providers gives you more flexibility.  Want to use one provider for a particular customer type, and another provider for other customers with different needs?

2. Quality (and Price) Matter
   AI offers rich capabilities that can help your business, but no provider can be best at them all.  The provider which offers the best call handling may not have the language you need.  The provider with the best transcription may not meet your needs for SMS and email delivery.  Prices?  This is an important part of your AI cost structure and profits.

3. Freedom of Choice
   If an AI provider fails to meet your needs for both cost and quality, freedom of choice is vital so that you can easily move from one provider to another.  If your own platform provider only offers you their own AI, you lose this choice.  If their AI has a disruption, you (and your customers) may suffer.

Telinta’s unique AI Marketplace gives you the freedom to choose among multiple industry-leading AI providers, with capabilities specifically tailored for telecom service providers.  With Telinta, you can easily add the power of AI to the VoIP services you offer such as Hosted PBX, UCaaS, our unique self-service Virtual Office, and other business telecom solutions.

Telinta’s AI Marketplace integrates multiple leading AI providers, including ElevenLabs, Vapi AI, and Vida Global.  Our award-winning TeliCore^TM platform brings you Telinta’s impressive ecosystem of integrated providers such as DIDs, STIR/SHAKEN, Emergency Calling, Taxation, CRM, and more.  TeliCore is the largest platform of its type, anywhere in the world.

When you have freedom of choice, providers compete for your business!

Let Telinta help you get started with our TeliCore platform via our comprehensive training and our 24/7 technical support.