Running a successful telecom service provider business means putting together the innovative products and services your customers need.
Headsets and Softphones can be two important parts of your business.
Why?
Both businesses and consumers are shifting the way they make and receive calls. Where working from the office was the norm, many shifted to working from home, ultimately evolving to “working from anywhere.”
Today “anywhere” also means from any device. Desktop, laptop, mobile, plus tethered IP phones and landlines.
Hands-free calling is also important, even more so for VoIP calls. This means not just supporting headset calling, but integrating the headset hardware with your softphone solutions. The end result is more calls, longer calls, stickier customer relationships, and more profits for your telecom business!
How can telecom service providers benefit from the combination of softphones and headsets?
Telinta offers a robust family of brandable softphones for Mobile, Desktop, and WebRTC that your telecom business can offer to your customers. Use your own brand, your own pricing, and your own carriers.
While your competitors may enable users to merely use headsets, Telinta customers can offer robust integration between headsets and softphones.
Telinta’s brandable Desktop Softphone and WebRTC solutions support direct headset integration using WebHID, allowing your users to answer and end calls, adjust volume and mute using headset buttons without using on-screen controls.
These softphone solutions automatically detect many compatible headset devices, and will guide the user through a simple pairing process, remembering the paired headset for future use. WebHID allows our Desktop and WebRTC solutions to communicate directly with Human Interface Devices (HID) via USB or Bluetooth.
With Telinta, your users are no longer chained to their computer for VoIP calls, whether at home or in the office. They can enjoy VoIP calling on virtually any device — smartphones, tablets, desktops, laptops, IP phones, and even analog phones — with or without a headset.
Telinta customers can even earn handsome commissions on headset equipment our partners provide.
Our comprehensive training and 24/7 technical support can explain what you need to know to profit from our white label cloud-based solutions such as Hosted PBX, UCaaS, SIP Trunks, and our award-winning Virtual Office.
Want to learn more? Contact us today.