Can TeliCore automatically charge my customer’s Credit or Debit Card? Providing your customers with a choice of convenient payment options can help your business succeed. With Telinta, you can offer a wide variety of payment options. TeliCore is integrated with…
What languages are available for Web Portals? Administrative Portal: English Portuguese (Brazilian) Spanish End User/Account Self-Care Portal: Arabic Chinese (Simplified) Chinese (Traditional) English French Hebrew Italian Norwegian Polish Portuguese (Brazilian) Russian Serbian Spanish Reseller Portal: Arabic Chinese (Simplified) Chinese (Traditional)…
What if someone performs a who-is look-up on my IP address? Each Telinta customer receives a dedicated block of IP addresses. Upon your request, Telinta will assign the IP addresses used for your Environment to your company name by transferring…
How should I choose a provider? There are many VoIP Termination providers available in the market today. Telinta does not limit you in your choice of Termination carriers and DID providers. You can use as many providers as you need.…
How do I add a VoIP Termination carrier? Adding a new termination carrier is very simple and requires only a few steps within TeliCore’s Administrative Interface. This is one of the functions included within the training Telinta provides to each…
What is a VoIP tariff? A tariff is a complete set of rates for a specific account, a specific customer, as well as for each provider you use for VoIP Termination and DID services. With Telinta, you are in complete…
How do I prepare my VoIP tariff? Tariff related activities are usually divided into two parts: Uploading your vendor tariff (the rates at which your providers charge you per minute) Uploading your customer tariff (the rates at which you charge…
How do I upload my VoIP tariff? There are two possible ways to upload a tariff to set or modify your pricing and cost per minute: Web upload of a CSV file Email upload by sending the CSV file to…
How do I add a DID provider? You can easily add a DID provider in TeliCore’s Administrative Interface with the following few steps. This is one of the functions included within the training Telinta provides to each of our customers.…
What routing options do I have? Telinta offers you a variety of routing options to meet your needs, and we explain them each in detail during the training we provide to our customers. Examples of routing options include: Least Cost…
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