What types of reports can I create? TeliCore enables you to pull reports on-demand, or schedule them at intervals you decide (ie, daily, weekly, etc.) This comprehensive reporting capability lets you keep tabs on important metrics for your profits and…
How do I create reports? Telinta provides a selection of reports that you can easily run, however you can also create a custom report under TeliCore’s Custom Reports menu.  Most reports can be viewed online, or emailed to you. Several types of…
How do I schedule reports? You may schedule a report query to be executed at a specific day and time, or periodically, with the report results delivered to you via email. This allows you to automate reports that you use…
What metrics can CallMon measure? Measure mission-critical quality metrics and financial performance to drive informed decision-making. ASRAverage Success RateALOCAverage Length Of CallVolumeTotal Amount of CallsProfit MarginReal-time Gross Margin TrackingVendor Cost AnalysisHourly, Daily, and Weekly reportingCustomer RevenueAutomated aggregation across your base…
What decisions can CallMon help me make? Telinta’s CallMonTM delivers real-time analysis of how your business and your carriers are performing – right now! Popularity TrendsWhich destinations were the most popular among my customers this week?Profitability AnalysisWhich specific destinations are…
How can I Brand my Services? Telinta provides fully brandable white label solutions for your VoIP services. Examples of branding options include: Fully brandable portals for your customers. These portals can include your logos, your custom CSS (colors, fonts, etc.)…
How many Resellers can I have? You can have an unlimited number of resellers. Resellers offer an opportunity for you to significantly reduce your overall cost per minute, since your volume-based pricing from Telinta will… more » If you are…
What functions can my resellers perform? Resellers can perform most everyday operations via TeliCore’s Reseller interface. This includes creating new offers and changing the rates they charge their customers, viewing CDRs, and more. The Reseller interface is an important tool…
What type of web portals are available? Telinta provides you with a full range of web portals enabling you, your customers, and resellers to easily do business online. Admin PortalComprehensive access to all platform features and system configurations. Reseller PortalResellers…
What languages are available for IVR? Arabic Chinese (Mandarin) Dutch English French German Hebrew Italian Persian Portuguese (Brazilian) Russian Spanish Swedish Turkish You can easily record additional languages as needed… more » If you are a Telinta customer, please click here…
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