What languages are available for IVR? Arabic Chinese (Mandarin) Dutch English French German Hebrew Italian Persian Portuguese (Brazilian) Russian Spanish Swedish Turkish You can easily record additional languages as needed… more » If you are a Telinta customer, please click here…
How do I customize IVR? We have a wide selection of useful pre-recorded prompts to help you use any of Telinta’s IVR capabilities, however all IVR prompts can be customized as needed. You can easily use different languages and even…
How can my users recharge a prepaid balance? There are multiple recharge options available with Telinta’s real-time billing: Credit / Debit CardsBalances can be recharged from a Credit / Debit card via the end user self-care interface. As an option,…
How do I create subscription plans? Subscriptions allow you to charge your customers recurring fees for using specific services. If your offer states something like: “only $29.99 per month”, you can easily define all the various parameters included in that…
How do I configure volume discounts or other promotions? Volume Discount plans enable you to provide a discount to your higher value customers. You can define Volume Discounts in the amount of minutes or in the amount of revenue per…
How do I prepare an invoice? TeliCore enables you to design, create and automatically render invoices to your customers. You can specify: colors, text, language, logo, and general appearance the invoice grace period (this indicates within how many days payment…
What currencies are available? TeliCore supports all currencies defined in ISO 4217. You can do business in multiple currencies by … more » If you are a Telinta customer, please click here…
How do I access currency exchange rates? TeliCore allows you to choose your source for currency exchange rates—either through manual entry or via real-time data provided by exchangeratesapi.io using the API integrated into the TeliCore softswitch and updated as often…
How do I accept credit and debit cards? TeliCore enables you to easily accept credit and debit card payments via your own payment processor. Dozens of payment processors from around the world are already integrated into TeliCore and you can……
How can I accept PayPal payments? Telinta offers a convenient option for you to accept PayPal payments. Your customers will be able to make PayPal payments to you via an end user self-care interface and our brandable softphones for Mobile…
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