What type of Online Documentation is available? Telinta provides comprehensive documentation for our solutions and many aspects to our TeliCore platform. You can access this documentation online, free of charge by… more » If you are a Telinta customer, please…
What type of services will I need to start a VoIP business? To begin a new VoIP business you will need: TeliCore softswitch platform for switching and billing An account with a DID provider for VoIP services requiring a phone…
What VoIP solutions require a DID? Almost all “Retail” solutions require DID numbers if the user needs to receive calls from the PSTN. Examples include: Hosted PBX and other Business services Residential Brandable Softphones Virtual Office DID forwarding With Telinta, you…
How do I use a mobile softphone? TeliGlobe is part of our family of brandable softphones for Mobile and Desktop devices, plus WebRTC. Softphones can help you generate more revenue both from added charges and increased calling. To provision TeliGlobe,…
How do I calculate taxes on my services? TeliCore has multiple taxation options to help you calculate taxes. You can configure certain tax calculations in TeliCore, however a more comprehensive solution for taxation would be to utilize one of our…
How do I offer voicemail-to-text transcription? Voicemail-to-Text (often called v2t) enables you to provide text transcriptions to your customers via email. To offer Voicemail-to-Text service, you will need to have an account with one of the v2t providers which are…
Bandwidth formerly Dash Bulk Solutions Commio formerly teli, thinQ Intrado formerly West, 911 Enable Netstream Northern911 Sangoma formerly VoIP Innovations Sinch formerly Inteliquent Vitelity Is Now Voyant
Can I buy DIDs from my provider via the TeliCore interface? Yes, it is possible to buy DIDs directly from your TeliCore™ web interface. TeliCore is integrated with the following DID providers: Bandwidth Bulk Solutions CallSwitch One Commio DIDWW IDT…
Does TeliCore support SMS and MMS messaging? Telinta enables you to easily use Messaging in four ways: SMS Notifications which you send to your customers. Mass SMS Notifications Individual Messaging between your customers and the PSTN. Free On-Net Messaging between your users.…
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